{"id":245,"date":"2017-04-26T11:33:35","date_gmt":"2017-04-26T09:33:35","guid":{"rendered":"http:\/\/nstbv.nl\/?page_id=245"},"modified":"2018-11-09T14:05:55","modified_gmt":"2018-11-09T13:05:55","slug":"retourbeleid","status":"publish","type":"page","link":"https:\/\/nstbv.nl\/en\/retourbeleid\/","title":{"rendered":"(Nederlands) Retourbeleid"},"content":{"rendered":"<div id=\"pl-245\"><div class=\"panel-grid\" id=\"pg-245-0\" ><div class=\"panel-grid-cell\" id=\"pgc-245-0-0\" ><div class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" id=\"panel-245-0-0-0\" data-index=\"0\"><div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>As a professional customer you can of course return products.<br \/>\nWhen we have received the returned item, we will credit you this in proportion.<\/p>\n<p>For damaged \/ used items or damaged \/ missing packaging a part of the new price will be credited.<br \/>\nShipping costs are not credited and the final credit will be <strong>at maximum 80% of the purchase price.<\/strong><br \/>\nWhen returning a product, we ask you to send a fully completed return form.<br \/>\nYou can download this form <a href=\"http:\/\/nstbv.nl\/wp-content\/uploads\/2017\/05\/RETOURFORMULIER-NSTBV.pdf\" target=\"_blank\" rel=\"noopener\">HERE<\/a>. (in dutch)<br \/>\nYou always receive a credit proposal from us.<br \/>\nOnly items delivered free of charge to our address are accepted by us!<br \/>\nWith the exception of products that are specially ordered for you, unfortunately we can not take them back.<\/p>\n<p>Received wrong article<br \/>\nAlways check that the item you receive is the same that you have ordered.<br \/>\nIf you have accidentally received another item, you can return it free of charge within 7 days of receipt.<br \/>\nIn such a case always contact us first.<\/p>\n<p>Complaints<br \/>\nFor questions you can contact NEHO Speciaal Techniek BV by e-mail info@nstbv.nl.<br \/>\nIn addition, it is also possible to contact us by phone on telephone number 0182-387522 (normal rate).<br \/>\nOur staff are happy to help.<br \/>\nIf your complaint has not been resolved after contact with our customer service, you can submit it in writing to NST.<br \/>\nSend your complaint, stating your name, address, place of residence and customer number or order number to:<\/p>\n<p>Neho Speciaal Techniek BV<br \/>\nT.a.v. Complaints department<br \/>\nGoudstraat 12<br \/>\n2872 ZS SCHOONHOVEN<br \/>\nAs soon as we have received your letter, we will send you an acknowledgment of receipt.<br \/>\nYou will receive a substantive response within seven calendar days of the confirmation of receipt.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>As a professional customer you can of course return products. When we have received the returned item, we will credit you this in proportion. For damaged \/ used items or damaged \/ missing packaging a part of the new price will be credited. Shipping costs are not credited and the final credit will be at [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/pages\/245"}],"collection":[{"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":9,"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/pages\/245\/revisions"}],"predecessor-version":[{"id":372,"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/pages\/245\/revisions\/372"}],"wp:attachment":[{"href":"https:\/\/nstbv.nl\/en\/wp-json\/wp\/v2\/media?parent=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}